{"id":1567,"date":"2025-07-23T18:15:13","date_gmt":"2025-07-23T16:15:13","guid":{"rendered":"https:\/\/maukeinnovation.com\/canal-etico\/"},"modified":"2025-09-22T20:15:23","modified_gmt":"2025-09-22T18:15:23","slug":"ethics-line","status":"publish","type":"page","link":"https:\/\/maukeinnovation.com\/en\/ethics-line\/","title":{"rendered":"Ethics line"},"content":{"rendered":"\n\n\t<nav aria-label=\"breadcrumbs\"><p><a href=\"https:\/\/maukeinnovation.com\">Home<\/a> &gt; Ethics line<\/p><\/nav>\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/maukeinnovation.com\/wp-content\/uploads\/small-symbol-mauke-innovation.svg\" alt=\"small symbol mauke innovation\" itemprop=\"image\" height=\"26\" width=\"18\" height=\"150\" width=\"150\" height=\"300\" width=\"300\" height=\"1024\" width=\"1024\" height=\"2000\" width=\"2000\" height=\"2000\" width=\"2000\" title=\"small symbol mauke innovation\" onerror=\"this.style.display='none'\"  \/>\n<h4>\n\t\t\tEthics Line\t<\/h4>\n<h1>\n\t\t\tWelcome to our Ethics Line\t<\/h1>\n\t<p>Mauke Innovation offers a secure and confidential (and optionally anonymous) line of communication to report conduct that goes against the law, internal regulations, or ethical principles. Its goal is to <strong>prevent, detect, and correct inappropriate behaviour.<\/strong><\/p>\n<h2>\n\t\t\tOur Ethics Line at Mauke Innovation\t<\/h2>\n\t<p>At Mauke Innovation we provide a secure, confidential, and optionally anonymous line of communication to anyone interested in reporting conduct that may go against the law, the internal rules of the company, or our own corporate ethical principles. This line aims to prevent, detect, and correct inappropriate behaviour.<\/p>\n<p>In addition, the Ethics Line is available so that any employee can consult the company&#8217;s policies and processes and receive the relevant assessment.<\/p>\n\t<p>To guarantee it functions successfully, it is fundamental that the Ethics Line is used responsibly. We will not accept complaints that have been written in bad faith, factually unfounded, or with the intention of unjustly harming third parties. These actions may warrant the application of measures provided for by the law or by Mauke&#8217;s internal regulations.<\/p>\n<p>Messages can be written or recorded and once sent, you can monitor the status of your report.<\/p>\n\t\t\t\tSEND MESSAGE\n\t\t\t\t<div class='fluentform ff-default fluentform_wrapper_8 ffs_default_wrap'><form data-form_id=\"8\" id=\"fluentform_8\" class=\"frm-fluent-form fluent_form_8 ff-el-form-top ff_form_instance_8_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_8_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Canal \u00e9tico EN<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='1567' \/><input type=\"hidden\" id=\"_fluentform_8_fluentformnonce\" name=\"_fluentform_8_fluentformnonce\" value=\"bc0d4d39df\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/1567\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_names_first_name_' id='label_ff_8_names_first_name_'>Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_8_names_first_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_names_last_name_' id='label_ff_8_names_last_name_'>Surname(s) optional <\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_8_names_last_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_input_text' id='label_ff_8_input_text'>Address (optional) <\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" data-name=\"input_text\" id=\"ff_8_input_text\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_input_mask' id='label_ff_8_input_mask'>Identity document number (optional)<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_mask\" data-mask=\"A0000000A\" class=\"ff-el-form-control\" data-name=\"input_mask\" id=\"ff_8_input_mask\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_email' id='label_ff_8_email'>Email (optional)<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_8_email\" class=\"ff-el-form-control\" data-name=\"email\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_phone' id='label_ff_8_phone'>Phone number (optional)<\/label><\/div><div class='ff-el-input--content'><input name=\"phone\" class=\"ff-el-form-control ff-el-phone ff_el_with_extended_validation\" type=\"tel\" data-name=\"phone\" id=\"ff_8_phone\" inputmode=\"tel\"  aria-invalid='false' aria-required=false><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_message' id='label_ff_8_message'>Description of the complaint*<\/label><div class=\"ff-el-tooltip\" data-content=\"* (Details of the person or persons involved in the events, date of the events, account of the events)\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_8_message\" name=\"message\" id=\"ff_8_message\" class=\"ff-el-form-control\" rows=\"4\" cols=\"2\" data-name=\"message\" ><\/textarea><\/div><\/div><div class='ff-el-group  ff-dropzone'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_file-upload_1' id='label_ff_8_file-upload_1'>Attach documentation (optional)<\/label><\/div><div class='ff-el-input--content'><label for='ff_8_file-upload_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Select file <\/span> <input type=\"file\" name=\"file-upload\" id=\"ff_8_file-upload_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"file-upload\" multiple=\"1\"  aria-invalid='false' aria-required=false><\/label><\/div><\/div><div class='ff-el-group    ff-el-input--content'><div class='ff-el-form-check ff-el-tc'><label aria-label='Terms and Conditions: I have read and accept Mauke Innovation&#039;s legal notice and privacy policy. Contains 2 links. Use tab navigation to review.' class='ff-el-form-check-label ff_tc_label' for='terms-n-condition_d1e36a3d7afe270bcc2a8b601a9273d2'><span class='ff_tc_checkbox'><input type=\"checkbox\" name=\"terms-n-condition\" class=\"ff-el-form-check-input\" data-name=\"terms-n-condition\" id=\"terms-n-condition_d1e36a3d7afe270bcc2a8b601a9273d2\"  value='on' aria-invalid='false' aria-required=true><\/span> <div class='ff_t_c'><p>I have read and accept Mauke Innovation's <a href=\"https:\/\/maukeinnovation.com\/en\/legal-notice\/\">legal notice<\/a> and <a href=\"https:\/\/maukeinnovation.com\/en\/privacy-policy\/\">privacy policy.<\/a><\/p><\/div><\/label><\/div><\/div><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-8_1\" ><h6>According to the current regulations applicable to the protection of personal data, we inform you that your data will be processed by the system belonging to MAUKE INNOVATION, S.L. with NIF B19468933 and located in B\u00ba SAN ANDRES 18, 20500 ARRASATE-MONDRAGON (GIPUZKOA).<\/h6>\n<ul>\n<li>\n<h6>In order to: Manage communication, adopt the corresponding corrective measures and, if necessary, inform the complainant of the result of the process.<\/h6>\n<\/li>\n<li>\n<h6>Deadline for data conservation: data will be stored only during the time strictly necessary to investigate the claim.\u00a0 In any case, once three (3) months have passed the data will be deleted unless it is being investigated in a different legal context.<\/h6>\n<\/li>\n<li>\n<h6>Legal basis: Consent of interested party.<\/h6>\n<\/li>\n<li>\n<h6>Sharing: Data will not be shared with third parties unless under legal obligation.<\/h6>\n<\/li>\n<\/ul>\n<h6><br \/>Please be informed that you can contact the data protection officer at <a href=\"mailto:lopd@maukeinnova.com\">lopd@maukeinnova.com<\/a> or by calling +34 652774032.<\/h6>\n<h6>According to the rights afforded to you by the current legislation governing data protection you have the right of access, rectification, restriction of processing, erasure (\u201cright to be forgotten\u201d), portability and the right to object to your personal data being processed as well as the withdrawal of previous consent for said processing, by writing to the postal address above or the email address <a href=\"mailto:lopd@maukeinnova.com\">lopd@maukeinnova.com<\/a>\u00a0 You may contact the corresponding authority to submit any complaint that you might have.<\/h6>\n<h6>Finally, the complainant gives their explicit consent for the processing of the aforementioned data.<\/h6><\/div><div class='ff-el-group ' ><div class='ff-el-input--content'><div data-fluent_id='8' name='h-captcha-response'><div\n\t\tdata-sitekey='79bcc738-b390-41d8-b302-eb64f7be4a68'\n\t\tid='fluentform-hcaptcha-8-1'\n\t\tclass='ff-el-hcaptcha h-captcha'><\/div><\/div><\/div><\/div><div class='ff-form-inline-style' hidden><style>form.fluent_form_8 .wpf_has_custom_css.ff-btn-submit { background-color:rgba(71, 188, 204, 1);border-color:rgba(71, 188, 204, 1);color:#ffffff; }form.fluent_form_8 .wpf_has_custom_css.ff-btn-submit:hover { background-color:rgba(8, 31, 40, 1);border-color:rgba(71, 188, 204, 1);color:rgba(71, 188, 204, 1); } <\/style><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style wpf_has_custom_css\"  aria-label=\"SEND\">SEND<\/button><\/div><\/fieldset><\/form><div id='fluentform_8_errors' class='ff-errors-in-stack ff_form_instance_8_1 ff-form-loading_errors ff_form_instance_8_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_8_1 = {\"id\":\"8\",\"ajaxUrl\":\"https:\\\/\\\/maukeinnovation.com\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_8_1\",\"form_id_selector\":\"fluentform_8\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":false,\"message\":\"Este campo es obligatorio\",\"global\":true,\"global_message\":\"Este campo es obligatorio\"}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"Este campo es obligatorio\"}},\"names[last_name]\":{\"required\":{\"value\":false,\"message\":\"Este campo es obligatorio\",\"global\":true,\"global_message\":\"Este campo es obligatorio\"}},\"input_text\":{\"required\":{\"value\":false,\"message\":\"Este campo es obligatorio\",\"global_message\":\"Este campo es obligatorio\",\"global\":true}},\"input_mask\":{\"required\":{\"value\":false,\"message\":\"Este campo es obligatorio\",\"global_message\":\"Este campo es obligatorio\",\"global\":true}},\"email\":{\"required\":{\"value\":false,\"message\":\"Este campo es obligatorio\",\"global\":true,\"global_message\":\"Este campo es obligatorio\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global\":false,\"global_message\":\"Este campo debe contener un correo electr\\u00f3nico v\\u00e1lido\"}},\"phone\":{\"required\":{\"value\":false,\"global\":true,\"message\":\"Este campo es obligatorio\",\"global_message\":\"Este campo es obligatorio\"},\"valid_phone_number\":{\"value\":true,\"global\":false,\"message\":\"The phone number is invalid. \",\"global_message\":\"El n\\u00famero de tel\\u00e9fono no es v\\u00e1lido\"}},\"message\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"Este campo es obligatorio\"}},\"file-upload\":{\"required\":{\"value\":false,\"message\":\"Este campo es obligatorio\",\"global_message\":\"Este campo es obligatorio\",\"global\":true},\"max_file_size\":{\"value\":null,\"message\":\"Validation fails due to maximum file size\",\"global_message\":\"La validaci\\u00f3n falla por el tama\\u00f1o m\\u00e1ximo de archivo\",\"global\":false},\"max_file_count\":{\"value\":\"5\",\"message\":\"Validation fails for maximum file count\",\"global_message\":\"La validaci\\u00f3n falla para el recuento m\\u00e1ximo de archivos\",\"global\":false},\"allowed_file_types\":{\"value\":[\"pdf\",\"zip|gz|gzip|rar|7z\",\"jpg|jpeg|gif|png|bmp\",\"mp3|wav|ogg|oga|wma|mka|m4a|ra|mid|midi|mpga\",\"avi|divx|flv|mov|ogv|mkv|mp4|m4v|divx|mpg|mpeg|mpe|video\\\/quicktime|qt\",\"doc|ppt|pps|xls|mdb|docx|xlsx|pptx|odt|odp|ods|odg|odc|odb|odf|rtf|txt\"],\"message\":\"Tipo de archivo no v\\u00e1lido\",\"global_message\":\"Tipo de archivo no v\\u00e1lido\",\"global\":true}},\"terms-n-condition\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"Este campo es obligatorio\",\"global\":false}},\"h-captcha-response\":[]},\"debounce_time\":300,\"file_upload_settings\":[]};\n                            <\/script>\n            \n<h2>\n\t\t\tFind out more about our Code of Ethics and Conduct\t<\/h2>\n\t<p>Ethical principles and behavioural directives that will guide both our activities as well as our relationships with various stakeholders. These principles must be followed by all administrators, directors, and employees of Mauke Innovation.<\/p>\n\t<a href=\"https:\/\/maukeinnovation.com\/wp-content\/uploads\/CODIGO-ETICO-MAUKE.pdf\" target=\"_blank\" role=\"button\" rel=\"noopener nofollow\" aria-label=\"CODE OF ETHICS\">\n\t\t\t\t\t\tCODE OF ETHICS\n\t\t\t\t\t<\/a>\n\t<a href=\"https:\/\/maukeinnovation.com\/wp-content\/uploads\/CODIGO-DE-CONDUCTA-TERCEROS-MAUKE.pdf\" target=\"_blank\" role=\"button\" rel=\"noopener nofollow\" aria-label=\"CODE OF CONDUCT FOR THIRD PARTIES\">\n\t\t\t\t\t\tCODE OF CONDUCT FOR THIRD PARTIES\n\t\t\t\t\t<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>Home &gt; Ethics line Ethics Line Welcome to our Ethics Line Mauke Innovation offers a secure and confidential (and optionally anonymous) line of communication to report conduct that goes against the law, internal regulations, or ethical principles. Its goal is to prevent, detect, and correct inappropriate behaviour. Our Ethics Line at Mauke Innovation At Mauke&hellip;<\/p>\n","protected":false},"author":1,"featured_media":1455,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1567","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/maukeinnovation.com\/en\/wp-json\/wp\/v2\/pages\/1567","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maukeinnovation.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maukeinnovation.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maukeinnovation.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maukeinnovation.com\/en\/wp-json\/wp\/v2\/comments?post=1567"}],"version-history":[{"count":3,"href":"https:\/\/maukeinnovation.com\/en\/wp-json\/wp\/v2\/pages\/1567\/revisions"}],"predecessor-version":[{"id":2314,"href":"https:\/\/maukeinnovation.com\/en\/wp-json\/wp\/v2\/pages\/1567\/revisions\/2314"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/maukeinnovation.com\/en\/wp-json\/wp\/v2\/media\/1455"}],"wp:attachment":[{"href":"https:\/\/maukeinnovation.com\/en\/wp-json\/wp\/v2\/media?parent=1567"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}